JusticeBench

An R&D Community Platform for AI and Access to Justice

đźš§ This platform is still under development. Please explore and send us feedback, contributions, and ideas to legaldesignlab@law.stanford.edu.

How to Use JusticeBench

JusticeBench is an open platform for legal leaders, technologists, researchers, and community members working on AI to advance access to justice.

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Projects

Look at prototypes, pilots, and proposals others are building to find inspiration, collaborators, or models.

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Tasks

Explore specific use cases where AI can help improve access to justice. Scope what to work on — and where you fit in.

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Datasets

Share or use data to train, evaluate, and improve legal AI projects and performance standards.

New to the Access to Justice Domain?

Are you a technologist, researcher, data scientist, or professional who is new to the world of legal aid, courts, and civil legal problems? Learn the basics of what a person's journey through a legal problem like eviction, debt, or divorce looks like—and how service providers try to assist them.

Learn More about Access to Justice

Projects

What AI projects are already happening in the Access to Justice domain? Many groups are working on new tools to help people & providers dealing with legal problems. Look through these project pages to see who is building what, the data they have to share, how they are measuring progress, and what protocols you might borrow.

Pilots

Pilots

These projects are live and in use. They are being piloted with real cases and users. This pilot might be a short-term one, or multi-year and ongoing.

Proposals

Proposals

These projects have been scoped and detailed by members of our community, but they have not yet been prototyped or piloted.

Learn More about the Access to Justice Domain

What does 'access to justice' mean? How can technology help more people navigate their legal problems and the justice system in order to get to good outcomes? Explore this section to get oriented in this A2J domain.

Common Stages of a Person's Justice Journey

How does a legal problem play out in a person's life? Different legal problems -- eviction, debt collection, divorce, driver's license suspension, or other disputes -- often follow the same 7 stages.

Use this overview to understand where AI might help a person. Then go to the Tasks Section to see the specific AI opportunities at each stage.

Awareness Stage
Awareness Stage

As a conflict brews, the person begins to recognize that they might need legal help to deal with it. They begin to seek out help online, through friends, or by contacting a service provider.

Orientation Stage
Orientation Stage

The person gets a diagnosis of the exact legal scenario they are in, what the law says about their rights, what options they have, and what services can help.

Strategy Stage
Strategy Stage

The person decides how they want to handle the problem. They weigh their goals, rights, and risks. They choose what path to take and get a plan of action -- including paperwork, research, hearings, meetings, and more.

Work Product Stage
Work Product Stage

The person drafts documents and forms to file, researches the law, gathers and organizes evidence, responds to requests, makes requests of the other side, and crafts talking points.

Engagement Stage
Engagement Stage

The person completes all of the steps, deadlines, and procedural requirements. They file things on time, make payments or get fee waivers, attend required meetings and hearings, and stay updated on their case progress and obligations.

Present and Negotiate Stage
Present and Negotiate Stage

The person presents their case to the judge or decisionmaker, answers questions, and interacts with the other party. They may also negotiate with the other side, and respond to settlement offers.

Follow Through Stage
Follow Through Stage

After a decision or settlement, the person must ensure they understand what the final arrangement is and how to live up to it (or enforce it). They may need to comply with orders, secure what they won, or clear their record to prevent collateral consequences.

Service Providers' Workflows to Suport Better Justice Journeys

Aside from users, service providers are also key stakeholders in advancing access to justice. Legal aid groups, court providers, pro bono clinics, and other providers have certain clusters of activities, that they do to provide front-facing services and back-end operations and strategy.

Outreach & Education

Outreach & Education

The provider tries to connect with the right audience—raising awareness, providing legal information, building trust, and helping people recognize legal issues and seek help.

Screening & Triage

Screening & Triage

The provider attempts to understand each person's background and legal issue to determine if and how the organization can help. This includes routing people to services, guides, or referrals.

Tailored Advice

Tailored Advice

The provider provides the user with detailed, custom advice on their legal options, risks, and next steps. Advice is specific to the user's goals, context, and documents—and designed to support informed decisions.

Work Product & Legal Research

Work Product & Legal Research

The provider works with the user to research the law, draft and file documents, analyze legal options, collect evidence, and keep them on track with deadlines and next steps.

Coaching & Support

Coaching & Support

The provider gives ongoing encouragement, legal education, and guidance throughout the justice journey, so users stay involved and making informed decisions.

Administration & Strategy

Administration & Strategy

The provider monitors cases and outcomes overall, manages staff and reporting, spots patterns, operates tech, and identifies areas for service improvement, policy change, strategic litigation, or tech innovation.

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Tasks for AI to Advance Access to Justice

Across all different problem types and geographies, what tasks can AI do to improve how people get legal help & how providers serve people?

For the various stages of a person's justice journey, we have documented the main tasks that need to be done. These specific tasks can help people successfully resolve their legal problems, and they can help service providers operate more effectively.

These tasks are all general (across problem types and regions) so that we can find ways to collaborate on common technology solutions.

The 7 main clusters of Access to Justice tasks came from our community brainstorms & workflow mapping. Some of them are tasks that the user does, others are what the service provider (like a legal aid group or a court) would do:

  • User: Getting Brief Help
  • Provider: Providing Brief Help
  • User-Provider: Service Onboarding
  • User-Provider: Work Product
  • Provider: Case Management
  • Provider: Administration, Ops, & Strategy
  • Provider: Tech Tooling

Explore each in detail below.

Getting Brief Help

Tools for a consumer to get brief legal answers and assistance for their legal problem. People need these tools particularly during their Awareness stage, when they are trying to understand the problem, and their Orientation stage, when they are trying to get advice and details on what path is best for them. But they might need to get brief help throughout their justice journey, when they need to make important decisions and do tasks correctly.

Service Onboarding

Tools to help a service provider intake, screen, triage, and prepare a client to receive legal assistance. A provider may onboard a person at any stage of their justice journey, but it typically occurs when a person has gone through the Awareness and Orientation stages, and then has reached out to the provider to get help. The provider then needs to understand the person's legal problems, check if they're able to help, and decide which kind of service is a good fit.

Work Product

Tools to create legal documents, do research, craft narratives, file documents, negotiate, review settlements, and other legal tasks. These are used mainly in the Work Product stage when a person must complete and file many documents, but may also be needed during the Present and Negotiate stage when they have to verbally represent what they have filed, respond to questions about what is in the documents, and negotiate potential settlements.

Case Management

Tools to help a justice organization to process, sort, schedule, analyze, and track a case. These are particularly important during the Engagement Stage, in which parties may otherwise miss deadlines, delay hearings, make errors, or cease participation in the case. It is also important for the backend administration of justice, to ensure that the case gets 'rightsized' procedure, the dispute can resolve promptly, and staff can operate efficiently and clearly.

Datasets

Are you looking for data to build AI or measure its performance? We are featuring open datasets that can be used for benchmarking quality of AI, or to improve how an AI system works.

Please share datasets with JusticeBench at legaldesignlab@law.stanford.edu

Guides

How can you create an AI plan for your justice organization, and what's the best way to implement new AI developments? Explore our guides for justice institution leaders.

Coming Soon. Please share guide proposals and open-source materials with us at legaldesignlab@law.stanford.edu